7 articles

Dan Leubitz

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Dan Leubitz is the CTO of INNITEL. INNITEL specializes in design and implementation of single and multi-site complex communication systems and custom software integrations. CTO of Innitel Telecom, Leading provider of VoIP services and integrations.

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Dan Leubitz

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7 articles

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Blogs

CRM Inventor Explains What Made It So Important

The second part of the interview with Mike Muhney discusses how CRM systems evolved into a company’s most valuable asset.

Sunday, 10/04/2016 | 11:40 GMT by Dan Leubitz

Blogs

The Birth Of CRM: Two Salesmen And A Restaurant Napkin Drawing

Mike Muhney, one of the two fathers of CRM tells Finance Magnates how and why the management system was conceived.

Sunday, 03/04/2016 | 08:36 GMT by Dan Leubitz

Blogs

The Dos and Don'ts of Choosing the Right CRM System

An excerpt from Dan Leubitz's article in the fourth QIR of 2015. Dan analyzes in detail all the relevant factors to consider when choosing a CRM, and examines the state of the market today.

Sunday, 28/02/2016 | 13:17 GMT by Dan Leubitz

Blogs

Discover the Dark Data Hidden in your Call Center

Dark data doesn’t present itself unless it’s actively mined, and it could be the difference between companies that thrive and those that merely survive.

Sunday, 29/11/2015 | 10:01 GMT by Dan Leubitz

Analysis

It’s Time to Bring Voice Into Your Affiliate Marketing Campaigns

Leads that experience a modern sales funnel like a marketing campaign run by a predictive dialer are far more likely to become customers.

Tuesday, 20/10/2015 | 15:30 GMT by Dan Leubitz

Blogs

Mantra of Customer Service - The ABCs of COBs

Customer service reps received higher ratings when showing emotions with clients. Read more on how to improve your team and your company.

Tuesday, 22/09/2015 | 08:29 GMT by Dan Leubitz

Blogs

Sales and Engagement: What Can We Learn from Dunbar’s Number?

When customers feel as though they are a part of the magical 150, brand loyalty can be established that other companies can only dream of.

Monday, 14/09/2015 | 10:41 GMT by Dan Leubitz

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