Zumo, a leading crypto wallet and payments platform based in Edinburgh, announced today that the company has appointed Clark Povey, the former Senior Director of Global Client Enablement at Worldpay, as its new Operations Director.
In his new role, Povey will facilitate Zumo’s expansion. Over the past 12 months, the company has doubled its headcount to enhance its presence in the growing market of digital assets. Recently, Zumo announced that it had recruited Jonathan Sepulchre as its Head of Growth.
Commenting on the latest appointment, Nick Jones, the Co-Founder and CEO of Zumo, said: “Clark is a fantastic addition to Zumo’s rapidly-growing senior team. He has spent years making a measurable difference at top brands by pushing the boundaries of service innovation, building great teams and providing inspirational leadership. He is a well-regarded expert when it comes to delivering digital transformation and high levels of customer service, and he will help us to take Zumo to the next level.”
Recently, Zumo announced the launch of Zumo enterprise to meet the growing institutional demand for crypto products.
Povey’s Career
In his broad career of more than 20 years, Povey has worked with some of the leading financial services and technology companies around the world. He served as the Head of Video Banking at Barclays. During his time at Virgin Media, Povey was employed as a Senior Operations Leader.
“My motivation is transformation and innovation. I believe there are three key pillars underpinning excellent operations: delivering exceptional customer service, which creates the moments that matter; creating a powerful workforce and investing in people so they bring their best to work, and delivering a world-class application. I’m not just digital-first, I’m also operations-first. Every operation has a different output, a touchpoint that we can learn from and make improvements immediately. These are the moments that matter, the differentiators that others don’t deliver,” Povey commented.
