KLM offers online payments through Facebook and Twitter

KLM Royal Dutch Airlines now offers online flight plan Payments Payments One of the bases of mediums of exchange in the modern world, a payment constitutes the transfer of a legal currency or equivalent from one party in exchange for goods or services to another entity. The payments industry has become a fixture of modern commerce, though the players involved and means of exchange have dramatically shifted over time.In particular, a party making a payment is referred to as a payer, with the payee reflecting the individual or entity receiving the payment. Most commonl One of the bases of mediums of exchange in the modern world, a payment constitutes the transfer of a legal currency or equivalent from one party in exchange for goods or services to another entity. The payments industry has become a fixture of modern commerce, though the players involved and means of exchange have dramatically shifted over time.In particular, a party making a payment is referred to as a payer, with the payee reflecting the individual or entity receiving the payment. Most commonl Read this Term through social media outlets, Facebook and Twitter.

The new payment option adds itself to already existing services such as flight arrangements, seat reservations, and overweight baggage preparations, all being done through Facebook and Twitter. Until now payments were conducted strictly by phone agents. The new option allows KLM social representatives to offer a more simple and convenient travel arrangement experience.

The new payment option comes after KLM received feedback from many flyers, indicating they would prefer to pay for their flights online, where they made all of their other flight arrangements.

To pay through the social media outlets, a KLM social representative sends a link to a payment page via private message, either on Facebook or Twitter, depending on where the prior arrangements were made. Once on the payment page, the customer can choose the preferred payment method and complete the transaction. Once the payment is completed, the KLM social representative receives a notification and sends a conformation message back to the customer.

KLM takes social media very seriously, and currently has over 5.1 million fans on Facebook, making KLM the most “liked” airline in the world.

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