IG group posted on Twitter that all issues are now resolved and clients should be able to login and access the platform.
Clients of IG Group are reporting problems using its trading terminals. Several users are complaining about problems logging into or using the broker’s platforms on Thursday, and complaints about reaching to help phone lines also began to climb afternoon.
According to some traders, the problem had been resolved with their broker, but still unable to specify what the issue was, only saying that their platforms were experiencing temporary outages this afternoon.
The UK spread better posted a message on its website saying it is experiencing technical issues and some clients were unable to log into their Trading Platform and apps.
We didn’t spot any other brokerages reporting similar outage at the time it was occurring.
Update : IG group posted on Twitter that all issues are now resolved and clients should be able to login and access the platform. It advised clients who still encounter issues to refresh and try to login again while the broker staff continues to respond via their social channels to concerned customers who tweeted that they could not log in to their accounts yet.
Glitches that kept clients from trading on historic market moves are becoming widespread and common. Earlier in March, Robinhood investment app experienced a system-wide outage and clients had difficulties accessing their accounts over two consecutive days due to higher-than-usual trading volumes.
The lack of access and trouble trading also comes during a stressful period for other US brokers. Fidelity, TD Ameritrade and Charles Schwab, experienced similar issues in March also amid heavy trading volumes.
Not only retail platforms were affected by these factors, however. Two trading platform failed at JPMorgan Chase & Co in April when the financial markets were in chaos.
The US bank described an outage that rendered its wealth-management clients unable to trade during a massive stock sell-off. But issues cropped up again with its institutional stock-trading platform, which also experienced a “system-wide outage” during the same day.
Clients of IG Group are reporting problems using its trading terminals. Several users are complaining about problems logging into or using the broker’s platforms on Thursday, and complaints about reaching to help phone lines also began to climb afternoon.
According to some traders, the problem had been resolved with their broker, but still unable to specify what the issue was, only saying that their platforms were experiencing temporary outages this afternoon.
The UK spread better posted a message on its website saying it is experiencing technical issues and some clients were unable to log into their Trading Platform and apps.
We didn’t spot any other brokerages reporting similar outage at the time it was occurring.
Update : IG group posted on Twitter that all issues are now resolved and clients should be able to login and access the platform. It advised clients who still encounter issues to refresh and try to login again while the broker staff continues to respond via their social channels to concerned customers who tweeted that they could not log in to their accounts yet.
Glitches that kept clients from trading on historic market moves are becoming widespread and common. Earlier in March, Robinhood investment app experienced a system-wide outage and clients had difficulties accessing their accounts over two consecutive days due to higher-than-usual trading volumes.
The lack of access and trouble trading also comes during a stressful period for other US brokers. Fidelity, TD Ameritrade and Charles Schwab, experienced similar issues in March also amid heavy trading volumes.
Not only retail platforms were affected by these factors, however. Two trading platform failed at JPMorgan Chase & Co in April when the financial markets were in chaos.
The US bank described an outage that rendered its wealth-management clients unable to trade during a massive stock sell-off. But issues cropped up again with its institutional stock-trading platform, which also experienced a “system-wide outage” during the same day.
FM's Editor-in-Chief Yam Yehoshua on how the newsroom evaluates stories.
FM's Editor-in-Chief Yam Yehoshua on how the newsroom evaluates stories.
FM's Editor-in-Chief Yam Yehoshua on how the newsroom evaluates stories.
FM's Editor-in-Chief Yam Yehoshua on how the newsroom evaluates stories.
Matthew Smith, Group CEO at EC Markets, speaking at FMLS:24
Matthew Smith, Group CEO at EC Markets, speaking at FMLS:24
Matthew Smith, Group CEO at EC Markets, speaking at FMLS:24
Matthew Smith, Group CEO at EC Markets, speaking at FMLS:24
Finance Magnates Annual Awards 2024 | FM Awards 2024 Highlights
Finance Magnates Annual Awards 2024 | FM Awards 2024 Highlights
🎥Catch the best moments from the Finance Magnates Annual Awards Gala Dinner!
An evening where top names in finance came together to celebrate achievements, enjoy live music, and connect over a memorable dinner. Watch the highlights and feel the energy of our first gala in Cyprus!
Congratulations to all the winners for their dedication to excellence and leadership in the financial industry, including XM, Trading PRO, FP Markets, Deriv, FxPro, LATAM, Headway, ATFX, FBS, AMEGA, EC Markets, Axi
For more information about the 1st Finance Magnates Annual Awards, visit https://bit.ly/3Zb7wNz
#FinanceMagnatesGala #IndustryExcellence #GalaHighlights #FinanceMagnatesAnnualAwards #FinanceMagnatesAwards #CelebratingSuccess #FinanceCommunity
🎥Catch the best moments from the Finance Magnates Annual Awards Gala Dinner!
An evening where top names in finance came together to celebrate achievements, enjoy live music, and connect over a memorable dinner. Watch the highlights and feel the energy of our first gala in Cyprus!
Congratulations to all the winners for their dedication to excellence and leadership in the financial industry, including XM, Trading PRO, FP Markets, Deriv, FxPro, LATAM, Headway, ATFX, FBS, AMEGA, EC Markets, Axi
For more information about the 1st Finance Magnates Annual Awards, visit https://bit.ly/3Zb7wNz
#FinanceMagnatesGala #IndustryExcellence #GalaHighlights #FinanceMagnatesAnnualAwards #FinanceMagnatesAwards #CelebratingSuccess #FinanceCommunity
FMLS:24 | Shaping the Next Era of Financial Evolution
FMLS:24 | Shaping the Next Era of Financial Evolution
Welcome to FMLS:24 – the premier event where influential brands and leaders in trading, payments, fintech, and digital assets come together!
Join over 2,500 industry professionals, engage with 150+ expert speakers, and discover endless opportunities with 70+ top exhibitors. FMLS:24 is where senior executives and decision-makers gather to close deals, forge new partnerships, and strengthen connections with long-term clients.
Whether you’re in finance, technology, or payments, this summit is your gateway to future growth, meaningful collaborations, and industry-leading insights.
👉 Don't miss out – secure your ticket now at https://events.financemagnates.com/ZQEYy0?utm_source=youtube&utm_campaign=fmls24-awareness&utm_medium=video&RefId=MLS%3A24+Video+Promo
#fmls #fmls24 #fmevents #financemagnates #forex #payments #crypto #events #london #fintech #ai #generativeai #technology #onlinetrading #forex #investing #investors #tech
📣 Stay updated with the latest in finance and trading!
Follow FMevents across our social media platforms for news, insights, and event updates. Connect with us today:
🔗 LinkedIn: https://www.linkedin.com/showcase/financemagnates-events/
👍 Facebook: https://www.facebook.com/FinanceMagnatesEvents
📸 Instagram: https://www.instagram.com/fmevents_official
🐦 Twitter: https://twitter.com/F_M_events
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▶️ YouTube: https://www.youtube.com/@FinanceMagnates_official
Don't miss out on our latest videos, interviews, and event coverage. Subscribe to our YouTube channel for more!
Welcome to FMLS:24 – the premier event where influential brands and leaders in trading, payments, fintech, and digital assets come together!
Join over 2,500 industry professionals, engage with 150+ expert speakers, and discover endless opportunities with 70+ top exhibitors. FMLS:24 is where senior executives and decision-makers gather to close deals, forge new partnerships, and strengthen connections with long-term clients.
Whether you’re in finance, technology, or payments, this summit is your gateway to future growth, meaningful collaborations, and industry-leading insights.
👉 Don't miss out – secure your ticket now at https://events.financemagnates.com/ZQEYy0?utm_source=youtube&utm_campaign=fmls24-awareness&utm_medium=video&RefId=MLS%3A24+Video+Promo
#fmls #fmls24 #fmevents #financemagnates #forex #payments #crypto #events #london #fintech #ai #generativeai #technology #onlinetrading #forex #investing #investors #tech
📣 Stay updated with the latest in finance and trading!
Follow FMevents across our social media platforms for news, insights, and event updates. Connect with us today:
🔗 LinkedIn: https://www.linkedin.com/showcase/financemagnates-events/
👍 Facebook: https://www.facebook.com/FinanceMagnatesEvents
📸 Instagram: https://www.instagram.com/fmevents_official
🐦 Twitter: https://twitter.com/F_M_events
🎥 TikTok: https://www.tiktok.com/@fmevents_official
▶️ YouTube: https://www.youtube.com/@FinanceMagnates_official
Don't miss out on our latest videos, interviews, and event coverage. Subscribe to our YouTube channel for more!