The number of complaints rose 5% to 809 complaints during Q3 2022.
The majority of complaints were about account blockage and funds withdrawal.
The total compensation awarded to forex traders by the Financial Commission (FinCom), an independent external dispute resolution (EDR) body for the forex industry, jumped 36% to $79,494 at the end of the third quarter (Q3) of 2022.
Additionally, the number of complaints resolved by the body jumped 4% quarter-over-quarter (QoQ) from the 781 complaints resolved during the second quarter.
Of the new complaints, the ones valued between $1000 and $10,000 increased by 25%, FinCom said.
The world’s first forex industry-focused EDR body disclosed these figures on Tuesday in its key metrics for Q3 2022.
According to FinCom, complaints filed by disgruntled forex traders increased 5% to 809 complaints during the period.
The self-regulatory organization added that compensation sought from all brokers surged 51% to $3.4 million, even as the average complaint value climbed 45% to $4,266.
However, FinCom said trading-related complaints only accounted for 95 or 11.7% of all complaints received during the quarter.
On the contrary, non-trading-related complaints (430 in total) accounted for the majority or 53.2% of complaints, while finance-related complaints trailed behind with 284 complaints or 11.7%.
Most of these complaints were majorly on account blockage and funds withdrawal, followed by complaints on price check and stop out.
Other complaints centered on agreement breach, unauthorized access, advising service, and bonus policy, FinCom said.
Additionally, the EDR body noted that complaints ruled in favour of traders which jumped 57% QoQ while the average resolution time improved to 4.6 days.
Crypto Volatility and Forex Trading
According to CryptoCompare, a global cryptocurrency market data provider, volatility across cryptocurrency markets worsened in July and slipped away from the high levels reached in May.
FinComm believes that weak cryptocurrency prices among investors and a renewed focus on forex and derivatives trading influenced several of its key metrics in the last quarter.
“Renewed growth in filed and resolved complaints, as well as compensation sought suggest traders may be taking advantage of price volatility on traditional markets in light of the negative impact of such asset classes on digital currencies,” FinCom explained.
Meanwhile, FinCom on Friday admitted Vantage as an approved forex and contracts for difference broker member of its self-regulatory organization.
In late September, the EDR body added TMGM to the list of over 40 forex and CFD brokers under the member-driven organization.
The total compensation awarded to forex traders by the Financial Commission (FinCom), an independent external dispute resolution (EDR) body for the forex industry, jumped 36% to $79,494 at the end of the third quarter (Q3) of 2022.
Additionally, the number of complaints resolved by the body jumped 4% quarter-over-quarter (QoQ) from the 781 complaints resolved during the second quarter.
Of the new complaints, the ones valued between $1000 and $10,000 increased by 25%, FinCom said.
The world’s first forex industry-focused EDR body disclosed these figures on Tuesday in its key metrics for Q3 2022.
According to FinCom, complaints filed by disgruntled forex traders increased 5% to 809 complaints during the period.
The self-regulatory organization added that compensation sought from all brokers surged 51% to $3.4 million, even as the average complaint value climbed 45% to $4,266.
However, FinCom said trading-related complaints only accounted for 95 or 11.7% of all complaints received during the quarter.
On the contrary, non-trading-related complaints (430 in total) accounted for the majority or 53.2% of complaints, while finance-related complaints trailed behind with 284 complaints or 11.7%.
Most of these complaints were majorly on account blockage and funds withdrawal, followed by complaints on price check and stop out.
Other complaints centered on agreement breach, unauthorized access, advising service, and bonus policy, FinCom said.
Additionally, the EDR body noted that complaints ruled in favour of traders which jumped 57% QoQ while the average resolution time improved to 4.6 days.
Crypto Volatility and Forex Trading
According to CryptoCompare, a global cryptocurrency market data provider, volatility across cryptocurrency markets worsened in July and slipped away from the high levels reached in May.
FinComm believes that weak cryptocurrency prices among investors and a renewed focus on forex and derivatives trading influenced several of its key metrics in the last quarter.
“Renewed growth in filed and resolved complaints, as well as compensation sought suggest traders may be taking advantage of price volatility on traditional markets in light of the negative impact of such asset classes on digital currencies,” FinCom explained.
Meanwhile, FinCom on Friday admitted Vantage as an approved forex and contracts for difference broker member of its self-regulatory organization.
In late September, the EDR body added TMGM to the list of over 40 forex and CFD brokers under the member-driven organization.
Solomon Oladipupo is a journalist and editor from Nigeria that covers the tech, FX, fintech and cryptocurrency industries. He is a former assistant editor at AgroNigeria Magazine where he covered the agribusiness industry. Solomon holds a first-class degree in Journalism & Mass Communication from the University of Lagos where he graduated top of his class.
FM's Editor-in-Chief Yam Yehoshua on how the newsroom evaluates stories.
FM's Editor-in-Chief Yam Yehoshua on how the newsroom evaluates stories.
FM's Editor-in-Chief Yam Yehoshua on how the newsroom evaluates stories.
FM's Editor-in-Chief Yam Yehoshua on how the newsroom evaluates stories.
Matthew Smith, Group CEO at EC Markets, speaking at FMLS:24
Matthew Smith, Group CEO at EC Markets, speaking at FMLS:24
Matthew Smith, Group CEO at EC Markets, speaking at FMLS:24
Matthew Smith, Group CEO at EC Markets, speaking at FMLS:24
Finance Magnates Annual Awards 2024 | FM Awards 2024 Highlights
Finance Magnates Annual Awards 2024 | FM Awards 2024 Highlights
🎥Catch the best moments from the Finance Magnates Annual Awards Gala Dinner!
An evening where top names in finance came together to celebrate achievements, enjoy live music, and connect over a memorable dinner. Watch the highlights and feel the energy of our first gala in Cyprus!
Congratulations to all the winners for their dedication to excellence and leadership in the financial industry, including XM, Trading PRO, FP Markets, Deriv, FxPro, LATAM, Headway, ATFX, FBS, AMEGA, EC Markets, Axi
For more information about the 1st Finance Magnates Annual Awards, visit https://bit.ly/3Zb7wNz
#FinanceMagnatesGala #IndustryExcellence #GalaHighlights #FinanceMagnatesAnnualAwards #FinanceMagnatesAwards #CelebratingSuccess #FinanceCommunity
🎥Catch the best moments from the Finance Magnates Annual Awards Gala Dinner!
An evening where top names in finance came together to celebrate achievements, enjoy live music, and connect over a memorable dinner. Watch the highlights and feel the energy of our first gala in Cyprus!
Congratulations to all the winners for their dedication to excellence and leadership in the financial industry, including XM, Trading PRO, FP Markets, Deriv, FxPro, LATAM, Headway, ATFX, FBS, AMEGA, EC Markets, Axi
For more information about the 1st Finance Magnates Annual Awards, visit https://bit.ly/3Zb7wNz
#FinanceMagnatesGala #IndustryExcellence #GalaHighlights #FinanceMagnatesAnnualAwards #FinanceMagnatesAwards #CelebratingSuccess #FinanceCommunity
FMLS:24 | Shaping the Next Era of Financial Evolution
FMLS:24 | Shaping the Next Era of Financial Evolution
Welcome to FMLS:24 – the premier event where influential brands and leaders in trading, payments, fintech, and digital assets come together!
Join over 2,500 industry professionals, engage with 150+ expert speakers, and discover endless opportunities with 70+ top exhibitors. FMLS:24 is where senior executives and decision-makers gather to close deals, forge new partnerships, and strengthen connections with long-term clients.
Whether you’re in finance, technology, or payments, this summit is your gateway to future growth, meaningful collaborations, and industry-leading insights.
👉 Don't miss out – secure your ticket now at https://events.financemagnates.com/ZQEYy0?utm_source=youtube&utm_campaign=fmls24-awareness&utm_medium=video&RefId=MLS%3A24+Video+Promo
#fmls #fmls24 #fmevents #financemagnates #forex #payments #crypto #events #london #fintech #ai #generativeai #technology #onlinetrading #forex #investing #investors #tech
📣 Stay updated with the latest in finance and trading!
Follow FMevents across our social media platforms for news, insights, and event updates. Connect with us today:
🔗 LinkedIn: https://www.linkedin.com/showcase/financemagnates-events/
👍 Facebook: https://www.facebook.com/FinanceMagnatesEvents
📸 Instagram: https://www.instagram.com/fmevents_official
🐦 Twitter: https://twitter.com/F_M_events
🎥 TikTok: https://www.tiktok.com/@fmevents_official
▶️ YouTube: https://www.youtube.com/@FinanceMagnates_official
Don't miss out on our latest videos, interviews, and event coverage. Subscribe to our YouTube channel for more!
Welcome to FMLS:24 – the premier event where influential brands and leaders in trading, payments, fintech, and digital assets come together!
Join over 2,500 industry professionals, engage with 150+ expert speakers, and discover endless opportunities with 70+ top exhibitors. FMLS:24 is where senior executives and decision-makers gather to close deals, forge new partnerships, and strengthen connections with long-term clients.
Whether you’re in finance, technology, or payments, this summit is your gateway to future growth, meaningful collaborations, and industry-leading insights.
👉 Don't miss out – secure your ticket now at https://events.financemagnates.com/ZQEYy0?utm_source=youtube&utm_campaign=fmls24-awareness&utm_medium=video&RefId=MLS%3A24+Video+Promo
#fmls #fmls24 #fmevents #financemagnates #forex #payments #crypto #events #london #fintech #ai #generativeai #technology #onlinetrading #forex #investing #investors #tech
📣 Stay updated with the latest in finance and trading!
Follow FMevents across our social media platforms for news, insights, and event updates. Connect with us today:
🔗 LinkedIn: https://www.linkedin.com/showcase/financemagnates-events/
👍 Facebook: https://www.facebook.com/FinanceMagnatesEvents
📸 Instagram: https://www.instagram.com/fmevents_official
🐦 Twitter: https://twitter.com/F_M_events
🎥 TikTok: https://www.tiktok.com/@fmevents_official
▶️ YouTube: https://www.youtube.com/@FinanceMagnates_official
Don't miss out on our latest videos, interviews, and event coverage. Subscribe to our YouTube channel for more!