Prop Trading Firm FTMO Restores MetaTrader Mobile Functionality, but Not for All

Monday, 19/02/2024 | 12:27 GMT by Damian Chmiel
  • MetaTrader servers for FTMO are back after unexpected downtime.
  • However, the prop firm's clients from the USA can no longer use MT4 and MT5.
CEO Otakar Suffner and CTO Marek Vasicek from FTMO
From left: FTMO CEO Otakar Suffner and CTO Marek Vasicek on Finance Magnates London Summit

After a few days of unexpected downtime, the mobile servers of the MetaTrader app offered by the prop firm FTMO are back online, following the successful resolution of a "temporary issue."

Meanwhile, discussions about ceasing the onboarding of clients from the USA and migrating from MetaQuotes platforms to DXtrade are still taking place in the background.

Weekend Issues with FTMO's MT4 and MT5 Servers

Over the weekend, numerous posts appeared on X (formerly Twitter), informing that FTMO's servers were not showing up on MetaTrader 4 (MT4) and MetaTrader 5 (MT5 ). Speculations suggested that one of the reasons could be the migration of US investors to the DXtrade platform. On Sunday, one of the moderators of FTMO's official Discord channel, known as Carlos, commented: "Tomorrow, there will be an official announcement in that regard."

True to their word, by midday, an official statement was released by FTMO, clarifying that the weekend's server issues with MT4 and MT5 were only related to mobile servers and had been resolved.

"The temporary issue regarding the availability of the FTMO servers on the mobile MT4/MT5 app has been successfully resolved," the FTMO team commented on the Discord channel.

They further explained: "Our team has been working diligently to ensure that our MT4 & MT5 servers are fully operational on the mobile application once again. We understand the importance of having access to your trading platform at your fingertips, and we sincerely apologize for any inconvenience this may have caused."

The Future for US Clients

Although the problems with the MT4 and MT5 servers have been resolved for now, the situation of FTMO clients from the United States remains problematic. As exclusively reported by Finance Magnates on Sunday, according to an email sent to one of FTMO's clients, as of February 19, MT4 and MT5 servers are not available to traders from the USA.

"This decision affects both US nationals and residents and covers all desktop, web, and mobile versions of the trading platforms," the email from FTMO support read.

FTMO's email to X's user "US30"

The email also mentioned that the account would be transferred to the new DXtrade platform, with links provided to get acquainted with the new platform and its developers.

It appears there is an exodus of prop trading firms from the USA, with the list of those still offering their services to clients in this region rapidly shrinking.

In a LinkedIn post, the industry expert Anya Aratovskaya estimated that out of 122 prop firms she investigated, only 3 currently offer cTrader or DXTrader. According to Aratovskaya, many of them "are not ready to say goodbye to MT4/MT5."

Could the words that FTMO representatives said during the FMLS:23 panel "3 players will take 80%" of the prop trading market, be prophetic?

After a few days of unexpected downtime, the mobile servers of the MetaTrader app offered by the prop firm FTMO are back online, following the successful resolution of a "temporary issue."

Meanwhile, discussions about ceasing the onboarding of clients from the USA and migrating from MetaQuotes platforms to DXtrade are still taking place in the background.

Weekend Issues with FTMO's MT4 and MT5 Servers

Over the weekend, numerous posts appeared on X (formerly Twitter), informing that FTMO's servers were not showing up on MetaTrader 4 (MT4) and MetaTrader 5 (MT5 ). Speculations suggested that one of the reasons could be the migration of US investors to the DXtrade platform. On Sunday, one of the moderators of FTMO's official Discord channel, known as Carlos, commented: "Tomorrow, there will be an official announcement in that regard."

True to their word, by midday, an official statement was released by FTMO, clarifying that the weekend's server issues with MT4 and MT5 were only related to mobile servers and had been resolved.

"The temporary issue regarding the availability of the FTMO servers on the mobile MT4/MT5 app has been successfully resolved," the FTMO team commented on the Discord channel.

They further explained: "Our team has been working diligently to ensure that our MT4 & MT5 servers are fully operational on the mobile application once again. We understand the importance of having access to your trading platform at your fingertips, and we sincerely apologize for any inconvenience this may have caused."

The Future for US Clients

Although the problems with the MT4 and MT5 servers have been resolved for now, the situation of FTMO clients from the United States remains problematic. As exclusively reported by Finance Magnates on Sunday, according to an email sent to one of FTMO's clients, as of February 19, MT4 and MT5 servers are not available to traders from the USA.

"This decision affects both US nationals and residents and covers all desktop, web, and mobile versions of the trading platforms," the email from FTMO support read.

FTMO's email to X's user "US30"

The email also mentioned that the account would be transferred to the new DXtrade platform, with links provided to get acquainted with the new platform and its developers.

It appears there is an exodus of prop trading firms from the USA, with the list of those still offering their services to clients in this region rapidly shrinking.

In a LinkedIn post, the industry expert Anya Aratovskaya estimated that out of 122 prop firms she investigated, only 3 currently offer cTrader or DXTrader. According to Aratovskaya, many of them "are not ready to say goodbye to MT4/MT5."

Could the words that FTMO representatives said during the FMLS:23 panel "3 players will take 80%" of the prop trading market, be prophetic?

About the Author: Damian Chmiel
Damian Chmiel
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Damian's adventure with financial markets began at the Cracow University of Economics, where he obtained his MA in finance and accounting. Starting from the retail trader perspective, he collaborated with brokerage houses and financial portals in Poland as an independent editor and content manager. His adventure with Finance Magnates began in 2016, where he is working as a business intelligence analyst.

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