Devexperts Integrates Virtual Assistant with MetaTrader

Devexperts, one of the leading platform technology developers in the foreign exchange (Forex Forex Foreign exchange or forex is the act of converting one nation’s currency into another nation’s currency (that possesses a different currency); for example, the converting of British Pounds into US Dollars, and vice versa. The exchange of currencies can be done over a physical counter, such as at a Bureau de Change, or over the internet via broker platforms, where currency speculation takes place, known as forex trading.The foreign exchange market, by its very nature, is the world’s largest tradi Foreign exchange or forex is the act of converting one nation’s currency into another nation’s currency (that possesses a different currency); for example, the converting of British Pounds into US Dollars, and vice versa. The exchange of currencies can be done over a physical counter, such as at a Bureau de Change, or over the internet via broker platforms, where currency speculation takes place, known as forex trading.The foreign exchange market, by its very nature, is the world’s largest tradi Read this Term) industry, announced this Wednesday that the Devexa Virtual Assistant has been integrated with MetaTrader 4 and MetaTrader 5.

Devexa is a digital trading assistant and chatbot available in multiple languages. The service is programmed to help brokers improve their client outreach, as well as giving them an additional channel to consume financial services via mobile messengers and smart speakers.

By integrating the assistant with MetaTrader, Devexa can offer traders a number of services, such as showing quotes, charts, checking their account info, e.g. balance, PnL, orders, positions, statements. In addition, through Devexa, clients can place trades through their messaging service of choice.

Commenting on the trading assistant, Evgeny Sorokin, SVP of Software Engineering, said: “Various financial institutions, especially banks, leverage chatbots to help scale their support desks."

“People are getting used to talking to bots, and there is an increasing demand on specific functionality from brokers. This kind of software saves manpower to focus on more complex tasks. It helps to improve sales, marketing campaigns, and retention. However, conversational systems are being underestimated, they have more potential for KYC and actual trading.”

Before the integration, Devexa was already available to be used on Facebook Messenger, Telegram, Viber, Google Assistant, and Yandex Alice. The trading assistant can be white-labeled “as is,” or it can be customized, depending on the needs of the broker.

Devexperts at the FMLS19

Conor O’Driscoll, Devexperts VP of Trading Platform Trading Platform In the FX space, a currency trading platform is a software provided by brokers to their respective client base, garnering access as traders in the broader market. Most commonly, this reflects an online interface or mobile app, complete with tools for order processing.Every broker needs one or more trading platforms to accommodate the needs of different clients. Being the backbone of the company’s offering, a trading platform provides clients with quotes, a selection of instruments to trade, real In the FX space, a currency trading platform is a software provided by brokers to their respective client base, garnering access as traders in the broader market. Most commonly, this reflects an online interface or mobile app, complete with tools for order processing.Every broker needs one or more trading platforms to accommodate the needs of different clients. Being the backbone of the company’s offering, a trading platform provides clients with quotes, a selection of instruments to trade, real Read this Term, will be at the upcoming Finance Magnates London Summit 2019. On the 13th of November, O’Driscoll will run a workshop on an AI chatbot and demonstrate use cases for brokers to support their daily operations.

Furthermore, for those who attend the demonstration, O’Driscoll will show how an AI chatbot can improve brokers’ customer satisfaction rates while also adding a new marketing channel for brokers to broadcast to select client groups.