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Retail FX

SEC Announces Fraud Charges against 5 Individuals in $58 Million Scheme

The individuals were allegedly running a call center.
They misled investors through dodgy tactics.

Wednesday, 16/03/2022 | 07:56 GMT by Bilal Jafar

Thought Leaders

How Can Customer Experience in the UK Call Centres be Improved with AI?

AI is the future, though consumers still have a preference for native call centre agents and a better customer experience.

Thursday, 29/10/2020 | 10:21 GMT by Finance Magnates Staff

Technology

Man vs Machine: How Technology is Changing Brokers' Call Centers

Chatbots, automation and voice-to-text solutions are having a huge impact on the way retail trading firms do business

Wednesday, 27/03/2019 | 14:45 GMT by David Kimberley

Technology

VoiceSpin CEO: Speech Analysis Critical for Compliance, Sales Teams

We spoke to Rommy El Ami about how his firm's technology is strengthening firms internally and externally

Tuesday, 26/02/2019 | 12:52 GMT by David Kimberley

Thought Leaders

How Will Call Centers Survive Regulation Upheaval in FX?

As regulatory requirements become stricter, new solutions are on offer.

Monday, 06/03/2017 | 10:16 GMT by Finance Magnates Staff

Brokers

Breaking: anyoption Closes Israeli Call Center, Lays Off Dozens of Employees

In accordance with the Cypriot regulator's new rules, another shakeup in the Israeli binary options industry has taken place.

Monday, 20/02/2017 | 11:00 GMT by Dan Magen

Brokers

Lead Capital Markets Consolidates Trade.com and Stock.com Brands

The Cyprus based company that made headlines for purchasing key domains is now consolidating the brands.

Thursday, 19/05/2016 | 10:02 GMT by Victor Golovtchenko

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