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Thought Leaders
How Can Customer Experience in the UK Call Centres be Improved with AI?
2020-10-29T12:21:41.000+02:00
AI is the future, though consumers still have a preference for native call centre agents and a better customer experience.
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Thought Leaders
The Only Way to Sell More - Focus
2019-01-30T14:07:05.000+02:00
Being an online broker is all about your ability to get clients in and to get clients to stay
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Executive Moves
GAIN Capital Strengthens IT Teams with Two Appointments
2019-01-23T15:34:24.000+02:00
Boris Levine has been appointed as Head of IT Development and Rasmus Hansen as Head of Infrastructure Technology.
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Celeste Skinner
Executive Moves
LCG Promotes Panayiotis Theodorou to Chief Information Officer
2018-10-19T14:19:59.000+02:00
Previously, Theodorou was Head of IT operations, a position he has held since January.
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Thought Leaders
RootAnt Emphasizing User Experience: The Secret to Succeeding in APAC
2018-05-01T12:27:20.000+02:00
The offering of streamlined solutions and a diversified API suite is truly a game changer
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Technology
Match-Trade Technologies Expanding Warsaw Operations Amidst Growing Demand
2018-04-24T09:59:42.000+02:00
The new development will see the group grow its IT Development and Support operations
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Jeff Patterson
News
BTL Set to Test Launch Its Blockchain Platform Interbit Next Month
2018-03-27T11:57:33.000+02:00
Clients will be able to build their own solutions on top of the blockchain layer or partner up with BTL.
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Arnab Shome
Executive Moves
Liquidnet Secures Patrick Strobel, Emphasizing Virtual High Touch’s Deployment
2017-08-17T10:56:13.000+02:00
Patrick Strobel joins Liquidnet as its Head of Technology in EMEA.
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Regulation
ESMA Issues Latest Update on IT Infrastructural Agenda Ahead of MiFID II
2017-06-28T17:57:07.000+02:00
ESMA's publication of its IT agenda helps address numerous requests from market participants ahead of January.
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Executive Moves
Cinnober Adds Ninni Pramdell to Newly Created Role of CFO
2017-06-16T14:35:23.000+02:00
Ninni Pramdell joins Cinnober, overseeing the group's finances as its first CFO.
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