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Retention

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Thought Leaders

How Customer Retention Can Transform Profitability & Brand Perception

  • Customers remain loyal to their favorite brands, but only if the brand will provide an experience worthy of that loyalty.
Monday, 05/07/2021 | 08:16 GMT by Finance Magnates Staff
Thought Leaders

Want to Stay Ahead of the Curb in 2021? You’ll Need Your Data in Real Time

  • Harnessing real time data to power your marketing automation and customer engagements is crucial for any broker.
Monday, 05/04/2021 | 08:23 GMT by Finance Magnates Staff
Technology

Advanced Markets Group Partners with Autochartist

  • The liquidity provider partnered with Autochartist to increase customer acquisition and retention.
Wednesday, 11/09/2019 | 11:05 GMT by Celeste Skinner
Executive Moves

Angelos Christofi Joins BDSwiss as Head of Conversion

  • Christofi has more than a decade worth of experience in sales-based roles.
Thursday, 22/11/2018 | 14:54 GMT by Celeste Skinner
Thought Leaders

Why Should Brokers and ICOs Care About Telegram?

  • For cryptocurrency ventures, Telegram is a leading platform for dialogue and exchange about upcoming ICOs.
Thursday, 16/11/2017 | 09:26 GMT by Charlotte Day
Blogs

Why Customer Retention Matters for FX Brokers

  • With so many platforms to choose from, customers have very little reason to remain loyal to one brand.
Monday, 04/09/2017 | 08:52 GMT by Guest Contributors
Thought Leaders

Regulation Didn't Kill Aggressive Marketing in Forex - Data Did It First.

  • Why bonuses are like free dog food and how to nail client profiling for free at the iFX EXPO.
Tuesday, 23/05/2017 | 07:05 GMT by Anna Becker
Thought Leaders

Programmatic in Forex: Bring More Core Customers

  • Retail brokers struggle to target segmented audiences with lookalike tools. This is where you should be looking.
Thursday, 20/04/2017 | 10:25 GMT by Anna Becker
Brokers

Get Emotional: How to Drive Up Redeposits in FX

  • Why do some brokers still fail to grasp how crucial retention is for their business?
Tuesday, 04/04/2017 | 07:12 GMT by Anna Becker
Blogs

FX Providers Turn to Influencers to Keep Clients Happy

  • The battle for traders’ hearts and minds can only intensify in the years ahead.
Thursday, 17/11/2016 | 15:00 GMT by Eva Diaz
Technology

Exclusive: Leverate Unveils Activ8 and Optim8, Fostering Automation Capabilities

  • Activ8 and Optim8 help address broker retention and social trading solutions for brokers.
Tuesday, 15/11/2016 | 10:33 GMT by Jeff Patterson
Brokers

Tradency Deploys CFD Robo Advisor, Shoring Up Retention Capabilities

  • Tradency’s Smart Investor CFD helps facilitate a new service that strengthens brokers' retention tools.
Tuesday, 08/11/2016 | 14:44 GMT by Jeff Patterson
Thought Leaders

Starting Your Own Forex Broker? Make It Deliver

  • Running a brokerage is about addressing any challenges that spring up, as well as maximizing your talent.
Thursday, 28/07/2016 | 09:28 GMT by Ania Paus
Blogs

Retention, the Holy Grail of our Industry

  • When it comes to retention, information is Batman, and data analysis is Robin.
Wednesday, 02/03/2016 | 11:33 GMT by Guest Contributors
Brokers

Exclusive: Playtech Refocuses Markets.com onto Automation, Upgrades KYC

  • Playtech has restructured the operations of its Markets.com financial trading subsidiary by focusing direct client relationships on retention.
Tuesday, 29/12/2015 | 09:09 GMT by Victor Golovtchenko
Blogs

The Right Time for Brokers to Introduce Retention Automation

  • Automation becomes a critical necessity as brokers grow in size.
Wednesday, 02/12/2015 | 10:13 GMT by Oded Shefer
Analysis

Behavior Patterns as Your Retention 'Secret Weapon'

  • There is no one way to become an account manager. There is YOUR way and if you find it you will become a master.
Monday, 26/10/2015 | 14:49 GMT by Oded Shefer
Blogs

Forex Brokers' Account Managers: the Drama, the Costs and the Cure

  • Being an account manager involves endless moments of drama that could be emotionally draining and lead to high turnover.
Monday, 31/08/2015 | 18:24 GMT by Oded Shefer
Blogs

Dear Manager, Are You Sure Your Employees Are Truly Engaged?

  • It's evident that most managers aren't creating environments in which employees feel motivated. Plus, a short rant about Millennials.
Thursday, 13/08/2015 | 10:51 GMT by Guest Contributors
Blogs

Online Trading Retention Vs. Other Retail Segments

  • How do retention practices in the online trading industry differ from other online retail retention? What is required from account managers?
Monday, 06/07/2015 | 07:00 GMT by Oded Shefer
Blogs

Understanding and Implementing Proactive Retention

  • Psychology 101: clients can learn that a call from their broker could benefit them and not only happens when they need to fund their account
Tuesday, 16/06/2015 | 16:01 GMT by Oded Shefer
Products

CPattern Launches New Retention Tool for Binary Options Brokers

  • The company is aiming to automate and optimize processes which are normally time consuming for account managers
Monday, 25/05/2015 | 14:29 GMT by Victor Golovtchenko
Analysis

Proactive Trader Retention: The Next Growth Engine for Retail Brokerages

  • How to make sure clients get the best user experience possible in order for them to generate higher volumes in the long run
Thursday, 21/05/2015 | 11:15 GMT by Guest Contributors
Interviews

CPattern’s CEO, Shefer, Reveals the Theory, Practice of Retention Automation

  • Many brokers are facing the challenge of retaining clients in a cost-effective way. CPattern's CEO Oded Shefer talks retention automation.
Monday, 18/05/2015 | 08:23 GMT by Jeff Patterson
Analysis

Marketing Forex & Binary: Why Retention Isn't What It Used to Be?

  • Our new guest blogger Erez Shifron demonstrates here what is really important to retain customers if you are a broker.
Monday, 16/02/2015 | 18:25 GMT by Guest Contributors
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