The unstable situation that unfolded on the acquiring market for Forex companies in January 2021 in some jurisdictions made us rethink our approach to assisting brokers in working with payment solutions. Our clients know that we are always ready to help them in this matter. And we want other brokers to get to know about our approach to work with payment solutions.
We assist with integration of payment and cashier solutions, even if they are not listed in our platform
We are always pleased to meet the broker's demand for integrating a payment or cashier solution, no matter if it is or not in our platform. At the beginning of 2021, the service used to cost $500 per integration. Now we provide it for free. We accept an unlimited number of integration queries.
We have integrated more than 10 solutions for some of our clients. So, they have saved money by cooperating with us.
Moreover, turning back to early 2021, the brokers used to pay $500 for connecting a payment or cashier solution to the Trader's Room (TR). As of now, the service is free, and there are no limits on the number of connected solutions.
Integration means implementation of a new solution in the platform. Connection means adding an integrated solution to the Admin’s Room.
$100 service fee for one connected solution
The service includes the ability to use the solution in the UTIP Trader's Room, update it and rely on technical and consulting support on the connected solution. Some companies include this service in their monthly fee. Meanwhile, some providers do not have their own Trader’s Room and/or CRM, which means these companies do not connect solutions for brokers on their side. That’s why, there is no fee for this service.
We integrate payment and cashier solutions within a work-week
We have set a short and clear timeframe for integration of a solution on our side, which is 1 working week. Just in case, we would like to explain that this period is exclusively for our work on the platform, and by no means it includes sudden improvements on the part of the solution itself, occasions when VISA is down, the broker’s inability to pass verification or other situations that increase the duration of the integration for reasons beyond UTIP’s control.
For comparison, we also inform you that most of the other platform providers have an average integration period of 7 to 14 days for one solution, and depending on the complexity of the work, it may be longer.
We make test and real payments
Making test and real payments is an extremely important step in the integration process. We are also ready to undertake this stage, and especially for this we have a VISA card issued in Russia. However, there are situations when we cannot help with making payments, namely:
- a MasterCard card is required,
- the minimum payment amount is relatively high,
- our card is not supported,
- the payment is in cryptocurrency, via an e-wallet, a bank transfer, etc.
For a prompt consideration of integration requests, we have created an online form, the answers from which immediately go to our developers after the broker fills in the form. There is no need to leave a ticket for the technical support, contact your manager or a specialist of the Partnership department. If there is a need to clarify the details, we will contact you ourselves.
We publish digests on payment solutions
In addition to the technical part of integration, we also release our Digest on payment solutions in order to regularly inform the brokers on payment acceptance issues.
We integrate deposit-only solutions. For security reasons, we do not integrate withdrawal methods. We know that many brokers use alternative payout solutions: crypto, electronic wallets, card withdrawals, etc.
Our platform offers more than 40 solutions for brokers. Apart from that, we cooperate with 40+ different providers. If you take an interest in our offer, feel free to contact us and we will be pleased to assist you.
