In a fast-paced and highly competitive marketplace, brokers face a number of technological challenges that can hinder business growth, compromise security, and reduce overall operational efficiency.
As the brokerage landscape evolves, companies must navigate an increasingly complex set of requirements, from the demand for seamless trading platforms to the necessity of integrated customer relationship management (CRM) systems.
Recognising these critical issues, iTech Software, a leading fintech service provider for financial firms, offers a comprehensive suite of services designed to address such difficulties head-on.
By focusing on a range of solutions, including technology, security, marketing, business advisory, and round-the-clock support, iTech Software positions itself as a key partner for brokers aiming to prosper in today’s dynamic global markets.
1. Finding progressive tech solutions
To streamline operations and improve efficiency, iTech Software delivers a comprehensive technology stack to brokers that includes a state-of-the-art trading platform, a sophisticated CRM system, and innovative tools like iManager (multi-brand management software) and iMobile (dynamic mobile app).
These solutions not only simplify the complexities of brokerage management but also empower firms to deliver a superior client experience. By leveraging iTech Software’s cutting-edge technology, companies are able to better streamline their operations, freeing up the time to focus on other important areas.
2. Implementing advanced security measures
In an era where cybersecurity threats are more prevalent and sophisticated than ever, maintaining a safe and secure business operation is of paramount importance. Even a single, minor breach can compromise client data, damage reputations, and lead to significant financial losses.
To defend against such scenarios, there is iProtect, a comprehensive security solution designed to safeguard brokers from the ever-evolving threat landscape. Offering enterprise-grade cybersecurity measures, iProtect features dedicated servers, daily database backups, and mirror technology that enhances website resilience.
Additional elements such as two-factor authentication (2FA), static IP, and secure API integration enable an extra layer of protection, while iTech Software’s advanced anti-bot algorithm provides further safeguards.
The company also presents regular status updates to client companies via monthly security reports and quarterly third-party audits, helping to address potential threats swiftly and efficiently.
3. Utilising cutting-edge marketing tools
iTech Software provides complete marketing support to firms through its innovative iConvert CRM tool, offering turnkey support for implementation, tracking and monitoring of marketing campaigns.
The back-office infrastructure of the platform has been specifically created for the marketing needs of brokers and their affiliates. Unique features include a custom dashboard for client management, API-powered FTD management for seamless conversions, and many more.
4. Sourcing professional advisory services
For businesses, successfully managing the difficult tasks of market expansion, brand development, and global scaling requires more than just technology and marketing – it calls for strategic guidance and expert advice.
iTech Software helps brokers solve these challenges together, positioning itself as a long-term partner as part of its in-house business advisory service. Through close collaboration, it assists brokerage firms in launching new brands and expanding their reach across international markets.
It also offers professional risk management tools and tutoring to businesses, including extensive initial and supplementary software training, along with immediate support, guidance, and business consulting from a dedicated specialist.
5. Accessing round-the-clock support
In the financial industry, where markets operate around the clock, the need for continuous support is critical. To meet these demands, iTech Software’s Customer Support & Success Managers provide complete support, ensuring that brokers receive the assistance they need at every stage of the process, from onboarding through to implementation.
Meet the team at iFX EXPO Asia 2024
iTech Software has established a solid international profile by attending numerous expos all year round, making valuable contacts and developing long-lasting, strong connections with top financial professionals from all corners of the globe.
Due to its continued, visible presence at these events, the company has built important relationships with a range of affiliates, allowing it to connect brokers with a network of valuable contacts. This network can potentially help generate the traffic needed to drive their businesses forward.
Building on these connections, iTech Software will be participating at the highly-anticipated iFX EXPO Asia 2024 in Bangkok, Thailand.
Attendees will have the opportunity to network with the company’s representatives at the event, which is being held at the Centara Grand & Bangkok Convention Centre at CentralWorld between 16-18 September 2024.
To get in touch about connecting with iTech Software at the expo or to find out more about its full range of comprehensive solutions, click here.
